Kindness at the checkout: Can I interest you in some good feelings with your purchase today? 

I found myself wandering the lonely aisles of the early morning supermarket the other day.  Somewhat distracted, I added bits and bobs to my trolley.  When I got to the checkout, one of the items I’d picked up (a bundle of breakfast bars for the kids) wouldn’t scan.  ‘There’s no barcode,’ said the lady at … Continue reading Kindness at the checkout: Can I interest you in some good feelings with your purchase today?